When you call or enquire online, our friendly Bendigo-based team listens carefully to what you need.

We’ll ask about your job, location, preferred time, and any special access details.
Once confirmed, you’ll receive a booking email and text message with your appointment details and your assigned electrician’s name.

We’ll send you a reminder text or call the day before your appointment so you know exactly when to expect us.

If your job requires specific materials, such as installing an EV charger, upgrading lighting, or replacing a switchboard component, we’ll confirm everything in advance to make sure we have what’s needed and avoid any delays.

Your Ampy electrician will arrive on time, you’ll recognise us by our uniform, and we’ll be ready to get started.

We’ll introduce ourselves, walk you through the plan, and confirm the details before work begins.

We take care to protect your property, use drop sheets, and keep the space clean and safe while we work.

If we find anything unexpected, like a wiring fault or safety issue, we’ll pause to explain what’s happening and get your approval before doing extra work.

We complete all jobs to Australian Standards using approved materials, and test everything for safety before we finish.

Before we leave, we’ll walk you through the finished job, check everything’s working, and share practical safety tips. We’ll make sure we tidy up thoroughly and remove all waste from your premises.

You’ll receive your invoice and certificate of electrical safety by email before we go.

A few days later, you’ll get a short follow-up message from us asking how everything went.

Your feedback helps us improve and recognise great service from our team.

If you were happy, we’d love a Google review! Your support helps other locals find a trusted local electrician they can rely on.

We also keep your service history on file, so future bookings like safety checks or upgrades are quick and easy.